Position: Case Manager
Department: Next Step - Reentry Services (PROWD)
Reports To: Program Manager
Status: Full-Time (includes some evenings and weekends)
Family Assistance Program is seeking a highly motivated and detail-oriented Case Manager to join our Next Step Reentry Services for PROWD team. The Case Manager will provide intensive, client-centered case management to justice-involved individuals with the goal of supporting successful reintegration, long-term stability, and sustainable employment. This position requires strong interpersonal skills, sound judgment, and a demonstrated ability to work both independently and collaboratively.
Conduct comprehensive client intake assessments and develop individualized service plans.
Facilitate employment readiness by assisting clients with job searches, interview preparation, soft-skills development, and referrals to vocational training.
Administer and monitor participant stipends in accordance with program guidelines.
Provide consistent case management, including weekly client meetings, progress monitoring, and goal adjustments.
Coordinate and track referrals, ensuring effective linkage to community resources and wraparound services.
Maintain accurate and timely case documentation, outcome evaluations, and data entry in Apricot.
Serve as an advocate for clients, addressing barriers to reentry and fostering motivation to achieve personal and professional goals.
Collaborate with internal staff, partner agencies, and community organizations to enhance client support and program outcomes.
Perform additional duties as assigned to advance program objectives.
Knowledge of community resources and best practices in social services, counseling, or case management with high-risk populations.
Strong written and verbal communication skills with the ability to establish rapport and maintain professional boundaries.
Excellent organizational, documentation, and time management skills.
Ability to work with diverse populations and adapt to dynamic client needs.
Must successfully pass a background check.
At Family Assistance Program, we are committed to empowering individuals and fostering positive change within our community. As a Case Manager, you will have the opportunity to make a meaningful impact in the lives of clients navigating the reentry process. Along with paid time off, holidays, and access to a comprehensive health insurance plan after the completetion of porbationary period.