Location: Victorville, CA
Reports To: Director of Domestic Viloence
Position Type: Full-Time
Good faith start rate: $20 per hour
We are seeking a compassionate and dedicated Housing Case Manager to support survivors of domestic violence participating in our Housing Programs throughout San Bernardino County. This position plays a vital role in helping individuals and families achieve safety, stability, and self-sufficiency through personalized case management, advocacy, and community referrals.
The ideal candidate is trauma-informed, resourceful, and committed to empowering survivors while working collaboratively within a supportive team environment.
This is a full-time position. Hours may fluctuate based on participant needs, and some evenings and weekends may be required.
Conduct initial consultations and evaluations with survivors of domestic violence
Provide ongoing weekly or monthly case management services
Respond to emergency needs of participants (on-call as required)
Identify client needs and provide appropriate referrals to community resources
Assist families with stabilization and support family reunification when appropriate
Develop individualized service plans and meet participants where they are
Create basic move-in budgets with participants
Assist clients with completing restraining orders as needed
Provide transportation to appointments when necessary
Enter client data into the management system accurately and promptly
Complete weekly and monthly program reports
Maintain organized and confidential client records
Perform other duties as assigned
Completion of the 40-hour State Mandated Domestic Violence Advocate Training
Understanding of domestic violence dynamics (preferred)
Knowledge of trauma-informed practices
Familiarity with local community resources
Experience working with survivors of domestic violence (preferred)
Strong written and verbal communication skills
Bilingual skills preferred but not required
Proficiency in Microsoft Office (Word, Excel, Office 365)
Valid California Driver's License with a good driving record
Reliable transportation
Ability to pass a background check
Compassionate and client-centered approach
Strong organizational and time-management skills
Ability to maintain confidentiality and professional boundaries
Flexibility and adaptability in a dynamic work environment
Commitment to empowering survivors and promoting safety
If you are passionate about supporting survivors and making a meaningful impact in the community, we encourage you to apply.